Teledentistry Reimbursement

September 16, 2024
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Real-time teledentistry encounters through phone or video chat are covered for your patients of record in all our commercial dental plans. When billing for telephonic real-time emergency services, please submit two CDT codes:

  • D0140: Limited oral evaluation: problem-focused
  • D9995: Synchronous teledentistry

There's little or no cost to members for this service when members visit a participating provider.

You will be reimbursed at the D0140 allowance.

You can verify benefits and eligibility at the MyDentalCoverage website or by calling customer service at 866-445-5148.