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/  Members
/  Get Help

Getting Help

If you’re looking for a dentist, details about your plan’s coverage, tips on maintaining good oral health or advice about treatments, you can find the info you need here.

Whether you need a routine checkup or emergency care, you can easily find a dentist:

In addition to providing essential care, your dentist can help you understand your benefits, and they’ll provide you with a pretreatment estimate, so you’ll know your costs in advance.

Your member account

You have 24 / 7 access to your dental and medical benefit information in one secure place online at your member account or through the Florida Blue mobile app.

Once logged in, navigate to the “My Dental Coverage” page, where you can:

  • Look up your coverage for services
  • Keep track of deductibles, copayments and your annual maximum
  • Check your Maximum Rollover balance (for BlueDental PPO members)
  • View your claims history
  • Review and print your explanation of benefits or a temporary member ID card
  • Check your dependents’ info

Added-value programs

Our BlueDental PPO plans include beneficial programs that can help you get a healthy smile and body—and save you money:

General information

You can access helpful resources on this site without having to log in to your member account:

  • New Member’s Guide: A primer on setting up your online account, finding a dentist and more
  • Dental Insurance 101: Info on types of plans, how to work with your dentist, dental conditions and treatments, and more
  • Health and Wellness Tips: Learn how your dental health affects your overall health and how you can stay healthy

Call us

Can’t find the answer you’re looking for? Call the number on the back of your ID card, and we’ll be happy to answer any of your questions.

If you lost or can’t find your card, or you’re not yet a member, you can find the number of a representative who can help you on our Contact Us page.

Shopping for a new dental plan?

Finding the right plan is easy. You can: